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The truth is buried. The clock is ticking. And someone is watching.

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Two years ago, a brilliant university biology student purchased a large quantity of black-market embryos to prove his radical theory—that human and animal genes could be combined. His secret experiments flourished in an underground laboratory, hidden beneath the campus where no one would ever look. Then she found out. A fellow student accidentally discovered his horrific work. To protect his secret, he silenced her forever. Her body was hidden. Her case went cold. The police called it a missing person—another mystery never solved. Until now.

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A few days ago, you and your fellow biology students received a chilling text message. Anonymous. Untraceable. It directed you to a secret underground operation room. Your mission: unearth a hidden incident known to no one else on earth. You have 60 minutes to unveil the truth.

The laboratory waits in total darkness. The air is thick. Something moves in the corner of your eye. The puzzles are linear, but you can move back and forth through the multi-room configuration as the horrifying story unfolds around you. If you fail… a nightmare may be awaiting you. Can you unmask the professor before he returns?

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Frequently Asked Questions

General Questions

Q: How long does the game last?
A: You have exactly 60 minutes to uncover the truth behind the missing student and escape the underground laboratory.

Q: How difficult is UNMASK?
A: This is a hard difficulty room with a success rate of only 20%. It requires sharp observation, strong teamwork, and the courage to push through fear.

Q: Is the room scary?
A: Yes. UNMASK is a horror-themed escape room. There are scary items, dark environments, and intense atmospheric elements designed to unsettle you. This is not recommended for players who are easily frightened.

Q: Is the session private?
A: Yes. Your group will never be paired with strangers. The nightmare is yours alone.

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Age & Suitability

Q: What is the minimum age?
A: UNMASK is not suitable for children 12 and under. Players must be at least 13 years old. Parental discretion is strongly advised.

Q: Can teenagers play without adults?
A: Players aged 13-17 may play without an adult, but we strongly recommend reviewing the horror theme beforehand. Some content may be disturbing for sensitive individuals.

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Gameplay & Navigation

Q: Is the puzzle configuration linear?
A: Yes, puzzles must be solved in a specific sequence. However, unlike some linear rooms, you can move back and forth between rooms as you progress, allowing you to revisit areas if needed.

Q: Is the room multi-room?
A: Yes. UNMASK features a multi-room configuration. You will move through different areas of the underground laboratory as you uncover the story.

Q: Is the room completely dark?
A: The environment is dark. Limited lighting is provided for gameplay, but darkness is a key element of the horror experience.

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Hints & Assistance

Q: How do we get hints?
A: A smart kiosk in the first room provides hints. You may request up to 3 hints, with each hint offering progressively more help—from a subtle idea to the direct answer.

Q: What if we still can't solve a puzzle?
A: Your Game Master monitors your progress remotely. If you fall behind schedule, they will guide you through the telecom system. In some cases, they may enter the room to assist you personally.

Q: Does the Game Master stay in the room with us?
A: No. The Game Master monitors via cameras and communicates through the telecom system to preserve the immersion and horror atmosphere.

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Safety & Rules

Q: Is the door locked?
A: No. For your safety and in case of emergency, the door is never locked. You may leave at any time.

Q: Are there any physical demands?
A: No climbing is required. The room is designed for standard mobility.

Q: What happens if we do something dangerous?
A: Game Masters monitor every session. If they see dangerous behavior that could harm you or damage the room, they will speak to you immediately via the telecom system.

Q: Can we bring food, drinks, or our phones?
A: No. Food, drinks, and cell phones are not permitted inside the escape room. Secure storage is available for your belongings.

Q: Can we take photos or videos?
A: No. Video recording and photography are prohibited inside the escape room to preserve the experience and protect the horror immersion for future players.

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Game Master Interaction

Q: Will the Game Master interrupt us?
A: Only if necessary. The Game Master will step in if:

• You are falling behind the scheduled time frame

• You engage in dangerous actions

• You request in-person assistance

Q: How does the Game Master communicate with us?
A: All communication is done through the telecom system (speakers in the room). The Game Master will not enter the room unless absolutely necessary.

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Post-Game Experience

Q: Do we get feedback after the game?
A: Yes! The smart kiosk records your progress. At the end, you will receive:

• A breakdown of how well you solved each puzzle

• An analysis of your thinking strategy compared to other players

Q: Can we see how we compare to other groups?
A: Yes. Statistical information comparing your performance to all other groups who have played UNMASK is available upon request.

Q: Do we get a keepsake?
A: Digital certificates of completion (or honorable defeat) are available upon request. Photography is not permitted inside the room, but our system captures your team's final moment.

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Before You Arrive

Q: Do I need to know anything before playing?
A: Full instructions are provided before you start. We recommend bringing your courage, your wits, and a willingness to face the darkness.

Q: Can I play if I have anxiety or trauma triggers?
A: UNMASK contains intense horror themes including implied violence, dark spaces, and unsettling content. We recommend contacting us beforehand to discuss specific concerns. Our sensory-friendly and reduced-horror options may be available upon request.

Q: Can we book for a large group?
A: Yes. Contact us directly for group pricing, birthday parties, and corporate team-building events.

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